Information is a right,
not a privilege.
Trakkr was built because the people who depend most on the subway — riders with disabilities, parents, night-shift workers, seniors — are also the ones who suffer most when it fails them. We believe they deserve better than a tweet from the MTA.
Born from a missed train and a broken elevator.
Every rider in New York City knows the feeling: you're on the platform, the elevator is out, the MTA alert came 20 minutes too late. For most riders, it's an inconvenience. For someone in a wheelchair, with a stroller, or carrying heavy equipment — it can mean being completely stranded.
Trakkr was born from asking one question: what if you knew before you left? Before the incident. Before the breakdown. Before the tweet.
Transit safety isn't equal.
The subway affects every New Yorker — but not equally. The same system failure lands differently depending on who you are, where you're going, and how much flexibility you have.
Accessibility Riders Bear the Most Risk
For wheelchair users and people with mobility aids, a broken elevator isn't a minor setback — it's an impassable barrier. They can't use the stairs as a backup. Every unplanned outage forces a reroute through stations they may never have checked. Trakkr gives them advance signal so they can choose their route confidently.
Night-Shift Workers Ride Blind
Nurses, delivery workers, cleaners, and essential workers who commute late at night navigate stations with less foot traffic, fewer staff, and no apps designed for them. They deserve the same safety intelligence as anyone planning a morning commute. Crime risk doesn't follow a 9-to-5 schedule — neither should your data.
New Yorkers With Less Flexibility
Parents with young children, seniors with canes, and immigrants unfamiliar with transit alternatives all share one thing: a broken elevator or a high-risk station isn't just inconvenient — it can be unsafe. Knowing in advance isn't a luxury. It's the minimum we should expect from a city that runs on public transit.
Built on open data,
not assumptions.
Every prediction TrakkRecord™ makes is rooted in public, verifiable data — not surveys, not crowdsourced reports, not sentiment. Real incident records. Real maintenance logs. Real ridership counts.
We don't invent risk scores. We read the pattern that already exists in the data and surface it in plain language before it becomes a problem for you.
MTA Open Data
10 years of elevator and escalator availability records — 689 equipment units across 180 stations. Monthly ridership data used to normalize crime risk by station traffic volume.
NYPD Transit Crime Open Data
Station-level incident records from 2020 through Q1 2026, covering transit crime across Manhattan, Brooklyn, Bronx, and Queens. Weighted by offense severity, normalized against ridership.
MTA Real-Time Feeds
Live elevator outages, subway-line alerts, and upcoming planned work — pulled straight from the MTA's own feeds and shown alongside Trakkr's forecast so you see the full picture.
Three principles. No exceptions.
Transparency
Every Trakkr forecast is traceable. The data sources, the trade-offs, and the reasons we landed on a particular verdict are all documented openly. We tell you not just what the risk is, but why we think so.
Heads-Ups Over Surprises
We'd rather warn you about a risk that doesn't pan out than miss one that does. A false alarm you can plan around costs you a few seconds. A missed warning can cost you a stranded commute, a missed shift, or worse.
Riders First
Trakkr is independent — no agency affiliation, no government funding, no advertising. We answer to riders, not to the MTA. Our only job is to give you the clearest picture of your commute possible.
Free. Independent.
Always for the rider.
Trakkr will never charge individuals for access to safety information. We believe that knowing whether your station is safe or your elevator is likely to work is a basic expectation — not a premium feature.
We are not affiliated with the MTA, NYPD, or any city agency. We use their public data — and we publish our methods so anyone can verify or challenge our conclusions.
Where Trakkr is headed.
Trakkr is a proof of concept built for NYC. But the problem isn't unique to New York.
Full NYC Coverage
Adding Staten Island Railway, PATH, and ADA lift data to complete the five-borough picture.
Proactive Alerts
Opt-in alerts when a station on your regular commute shifts from SAFE to CAUTION — before you leave the house.
Other Cities
WMATA in DC, CTA in Chicago, BART in the Bay Area — any transit system with open crime and maintenance data is a candidate.
Open API
A public API tier so developers, journalists, and researchers can embed TrakkRecord™ predictions in their own tools — with attribution.
TrakkRecord™ predictions are based on historical patterns and should inform — not replace — your own judgment. Trakkr is an independent tool not affiliated with the MTA, NYPD, or any government agency. Predictions do not guarantee future conditions.